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Editorial Standards

Our Methodology: How We Review Crypto Exchanges

CoinTrader AI provides independent, comprehensive cryptocurrency exchange reviews based on rigorous testing and transparent criteria. Here's how we do it.

Our Testing Process

  1. 1

    Account Creation & KYC

    We create real accounts on each exchange, complete the full KYC (Know Your Customer) verification process, and document the onboarding experience from start to finish.

  2. 2

    Real Trading Tests

    We execute real trades using our own funds to test order execution speed, slippage, trading interface usability, and advanced features like limit orders, stop-losses, and margin trading.

  3. 3

    Fee Verification

    We manually verify all trading fees, withdrawal fees, deposit fees, and hidden costs by executing real transactions and cross-referencing with official fee schedules.

  4. 4

    Withdrawal Testing

    We test cryptocurrency and fiat withdrawals to verify processing times, network fees, and any restrictions. This ensures users can actually access their funds when needed.

  5. 5

    Customer Support Evaluation

    We contact customer support with real questions via all available channels (live chat, email, phone) and measure response times, helpfulness, and resolution quality.

  6. 6

    Security Audit

    We review security features (2FA, cold storage, insurance, regulatory compliance), historical security incidents, and third-party security audits or proof-of-reserves reports.

Scoring Criteria

Each exchange is evaluated across six key categories, weighted by importance to user experience and safety. Our scores are based on quantitative data and qualitative assessments.

Security (30%)
Regulatory compliance & licenses
Cold storage percentage
Insurance coverage (FDIC, private)
Security features (2FA, whitelist)
Historical security incidents
Fees & Costs (25%)
Trading fees (maker/taker)
Deposit fees (fiat & crypto)
Withdrawal fees (network fees)
Hidden fees (spread, conversion)
Fee discounts (volume, staking)
User Experience (20%)
Interface design & usability
Mobile app quality (iOS/Android)
Onboarding & KYC simplicity
Educational resources
Order types & trading tools
Asset Selection (10%)
Number of cryptocurrencies
Major altcoin availability
Fiat currency support
Trading pairs diversity
New listing frequency
Liquidity (10%)
24h trading volume
Order book depth
Spread tightness
Slippage on large orders
Execution speed
Customer Support (5%)
Support channel availability
Response times (live chat, email)
Support quality & helpfulness
Multi-language support
Help center comprehensiveness

Update Frequency

Quarterly Full Reviews

Every 90 days, we conduct comprehensive re-reviews of all major exchanges, testing new features, verifying current fees, and updating security assessments. Significant changes trigger immediate review updates.

Monthly Data Updates

Fee schedules, supported cryptocurrencies, regulatory status, and other factual data points are verified and updated monthly to ensure accuracy.

Real-Time Incident Monitoring

We monitor exchange security incidents, regulatory actions, and significant service disruptions in real-time. Critical updates are published within 24 hours of verification.

Last site-wide review cycle: December 2024
Next scheduled update: March 2025

Editorial Independence & Affiliate Disclosure

We maintain complete editorial independence. CoinTrader AI may earn commissions when you sign up for exchanges through our affiliate links, but this does not influence our reviews, rankings, or recommendations.

All exchanges are tested and evaluated using the same rigorous methodology regardless of affiliate partnership status. We decline partnerships with exchanges that do not meet our minimum security and reliability standards.

Our ratings are determined by objective testing data and transparent scoring criteria, not commission rates. Affiliate relationships are disclosed on all relevant pages.

For detailed information about our business model: Read our About Us page and Editorial Standards.

Our Team

CoinTrader AI is operated by a team of cryptocurrency analysts, former exchange employees, and software engineers with backgrounds in fintech, cybersecurity, and blockchain technology.

Collective Experience

  • 15+ years combined crypto trading experience
  • Former employees of Coinbase, Kraken, and Binance
  • Blockchain security certifications (CBSA, CEH)
  • Financial services regulatory expertise

Testing Standards

  • Minimum 20 hours testing per exchange
  • Real funds used (minimum $500 per test)
  • Cross-verification by 2+ team members
  • Documented evidence for all claims

Want to learn more? Meet the team or contact us with questions about our methodology.